HIPAA Compliance
Fully certified HIPAA-compliant organisation. Guaranteed adherence to all Health Insurance Portability and Accountability Act requirements. End-to-end monitoring of secure data handling and PHI protection.
Valiant Lifecare is committed to responsible healthcare operations, secure information handling, confidentiality, and trustworthy service delivery. This page explains the terms that govern use of our website and the security practices we use to protect client information. For detailed service obligations, please refer to the applicable agreement signed with Valiant Lifecare.
Fully certified HIPAA-compliant organisation. Guaranteed adherence to all Health Insurance Portability and Accountability Act requirements. End-to-end monitoring of secure data handling and PHI protection.
Certified information security management system. Robust encryption protocols for data in transit and at rest. Continuous auditing to maintain defensible compliance documentation.
HITRUST alignment across security, privacy, and regulatory frameworks. Integrity, confidentiality, and availability of protected health information always ensured.
SOC 2 Type II certified for controls across security, availability, and confidentiality. Continuous operational effectiveness testing.
World-class quality management. 100% accuracy in mandated compliance processes. Predictable, repeatable quality across all engagements.
Secure data handling protocols for all PHI and sensitive information. Comprehensive risk assessment across manual and automated systems. Proactive controls for confidentiality, integrity, and availability.
These Terms of Service govern your access to and use of our website, services, content, communications, and any related platforms made available by Valiant Lifecare. By accessing our website or using our services, you agree to these Terms. If you do not agree, please discontinue use of the website and services.
Valiant Lifecare provides healthcare coding, medical coding support, documentation review, revenue cycle support, and related healthcare administrative services. Our services are designed to support healthcare organizations, providers, billing teams, payers, and authorized business partners in improving accuracy, efficiency, and compliance in healthcare coding operations.
You may use our website and services only for lawful business, professional, or informational purposes. You agree that you will not misuse the website, attempt unauthorized access, interfere with service operations, or use the services in a way that violates applicable laws, payer rules, coding guidelines, contractual obligations, or third-party rights.
The information provided on this website is for general business and informational purposes only. Valiant Lifecare does not provide medical diagnosis, treatment, clinical decision-making, or patient-specific medical advice through this website. Healthcare providers remain responsible for clinical care, documentation, coding decisions, billing submissions, and compliance with applicable rules.
Valiant Lifecare may assist with coding-related workflows, documentation review, claims support, quality checks, and administrative healthcare operations. Final responsibility for medical record accuracy, provider documentation, code submission, claim submission, and payer compliance remains with the client, provider, or authorized organization.
You agree to provide accurate, complete, and authorized information when requesting services, submitting inquiries, or sharing documentation. Valiant Lifecare is not responsible for delays, rework, billing issues, compliance concerns, or service limitations caused by incomplete, inaccurate, outdated, or unauthorized information provided to us.
Valiant Lifecare is committed to handling personal, business, and healthcare-related information responsibly. Where applicable, we follow appropriate privacy, confidentiality, and security practices for sensitive healthcare information. Use of our services may also be governed by separate agreements, privacy notices, business associate agreements, data processing terms, or client-specific security requirements. See our Privacy Policy and the Security Trust Portal below for more detail.
Both Valiant Lifecare and its clients are expected to protect confidential information shared during service discussions, onboarding, delivery, audits, support, and communications. Confidential information may include business records, patient-related information, coding data, payer information, operational processes, pricing, credentials, reports, and non-public materials.
If any portal, dashboard, secure file transfer system, or client-access area is provided, users are responsible for maintaining the confidentiality of login credentials and restricting access to authorized personnel only. You must promptly notify Valiant Lifecare of suspected unauthorized access, credential compromise, or misuse of any account or system.
You agree not to upload malicious files, attempt to bypass security controls, scrape or copy website content without permission, impersonate another person or organization, transmit unlawful or harmful content, reverse engineer systems, or use our services for fraudulent, abusive, or non-compliant billing practices.
All website content, text, graphics, logos, page designs, service descriptions, documents, templates, and materials made available by Valiant Lifecare are owned by or licensed to Valiant Lifecare unless otherwise stated. You may not copy, reproduce, modify, distribute, or commercially exploit our materials without prior written permission.
Our website may include links to third-party websites, tools, software, or resources. These third-party services are not controlled by Valiant Lifecare. We are not responsible for their content, security, availability, privacy practices, or accuracy. Use of third-party services is subject to their own terms and policies.
We aim to provide reliable access to our website and services, but we do not guarantee uninterrupted, error-free, or continuously available service. Access may be limited due to maintenance, security updates, outages, network issues, vendor dependencies, or circumstances beyond our control.
To the maximum extent permitted by law, the website and services are provided on an as-is and as-available basis. Valiant Lifecare does not guarantee specific reimbursement outcomes, payer acceptance, audit results, claim approvals, revenue improvements, or regulatory outcomes.
To the maximum extent permitted by law, Valiant Lifecare will not be liable for indirect, incidental, special, consequential, punitive, or lost-profit damages arising from use of the website or services. Any liability will be limited according to the applicable agreement between Valiant Lifecare and the client, or as otherwise required by law.
You agree to indemnify and hold Valiant Lifecare harmless from claims, losses, liabilities, damages, costs, or expenses arising from your misuse of the website or services, violation of these Terms, unauthorized disclosure of information, or failure to comply with applicable laws, payer requirements, or contractual obligations.
Valiant Lifecare may update these Terms from time to time to reflect changes in services, legal requirements, security practices, or business operations. Updates will be posted on this page with a revised effective date. Continued use of the website or services after updates means you accept the revised Terms.
For questions about these Terms or our compliance practices, please contact our Compliance Team at compliance@valiantlifecare.com, or by mail at Valiant Lifecare, 16192 Coastal Highway, Lewes, Delaware 19958, USA. You may also reach us through our contact page.
At Valiant Lifecare, trust is central to the way we deliver healthcare coding and administrative support services. We understand that our clients rely on us to handle sensitive healthcare, business, operational, and administrative data. The following safeguards, governance practices, and responsible data-handling principles support our commitment to security, confidentiality, and compliance.
We protect client information through administrative, technical, and organizational controls designed to support confidentiality, integrity, availability, and accountability across the full service lifecycle.
Data minimization, purpose limitation, confidentiality, integrity, and secure retention guide how we request, process, and retain every piece of information.
Access is restricted to authorized personnel with a legitimate business need, using role-based access practices, authorization workflows, and account reviews.
We encourage secure communication and file-transfer methods for sensitive information and discourage unsecured channels unless explicitly approved.
Documented procedures to identify, assess, escalate, investigate, and respond to suspected security or privacy incidents, with notification where required.
We support client requirements for healthcare privacy, coding compliance, confidentiality, and data protection, as documented in the applicable agreement.
Valiant Lifecare is committed to protecting client information through a combination of administrative, technical, and organizational controls. We design our processes to support confidentiality, integrity, availability, accountability, and secure handling of healthcare-related information throughout the service lifecycle.
Access to client information is limited to authorized personnel who require access for legitimate service delivery, support, quality assurance, or compliance purposes. We apply role-based access practices, appropriate authorization workflows, and account review procedures where applicable.
Valiant Lifecare encourages the use of secure communication and file-transfer methods for sensitive information. Clients should avoid sending protected, confidential, or regulated information through unsecured channels unless explicitly approved under the applicable engagement process.
Team members, contractors, and authorized personnel are expected to follow confidentiality obligations, information-handling rules, and security awareness practices. Access to sensitive data is restricted based on business need and may be monitored or reviewed for compliance purposes.
Valiant Lifecare maintains procedures to identify, assess, escalate, investigate, and respond to suspected security or privacy incidents. When required by law, contract, or applicable client agreement, we will notify affected parties according to relevant timelines and obligations.
Where third-party tools, hosting providers, software platforms, or service vendors are used, Valiant Lifecare evaluates appropriate security and business requirements before use. Third-party access to sensitive information is limited based on service need and contractual obligations where applicable.
Valiant Lifecare works to reduce operational disruption through reasonable continuity practices, backup considerations, secure access procedures, and service recovery planning. Actual commitments may vary based on the applicable service agreement or client contract.
Depending on the nature of the engagement, Valiant Lifecare may support client requirements related to healthcare privacy, coding compliance, payer documentation, confidentiality, data protection, and information security. Specific obligations should be documented in the applicable contract, business associate agreement, data processing agreement, or service-level agreement.
Clients are responsible for ensuring that information shared with Valiant Lifecare is authorized, accurate, necessary for the service, and transmitted through approved channels. Clients should remove unnecessary sensitive information when possible and maintain their own compliance, access-control, documentation, and payer-submission obligations.
Clients, partners, and authorized prospects may request additional information about Valiant Lifecare security practices, questionnaires, compliance documentation, or vendor review materials by contacting our Security Team at incidence@vlms-global.com. Requests may require validation of business purpose, authorization, and a non-disclosure agreement.
This website content is provided for informational purposes and is subject to the terms of any separately signed agreement between you and Valiant Lifecare. These sections are also available as standalone pages: Terms of Service and Security Trust Portal. See also our Privacy Policy.